Processing Partial Refunds

You can issue a partial refund directly from the receipt associated with an invoice. This ensures that only the specific amount you select is refunded, rather than the entire invoice total.

Step-by-Step Instructions

1. Locate the Invoice
   Go to the Invoices section and select the invoice that requires a refund.

2. Open the Receipt
   On the right-hand side of the screen, click the Receipt icon to open the corresponding receipt page.

3. Issue the Refund

   • Select Issue Refund.

   • Enter the refund amount you’d like to process.

   • Fill in any additional required details (such as the refund reason or payment method).

   • Confirm to complete the refund.

Important Notes

• For partial refunds, always process them from the Receipts section.
  Refunds issued from the Invoices section will automatically apply to the full invoice amount.

• Refunds typically take 1–5 business days to appear, depending on the customer’s bank.

• Once processed, the refunded amount will be reflected in your transaction records.