Overview
Knowing which tasks are best suited for a soft keyboard (tablet or mobile device) versus a hard keyboard (desktop, laptop, or external keyboard paired with a tablet) ensures a smoother and more efficient experience using Punchey. Whether you're ringing up a quick checkout or editing detailed customer data, choosing the right input method helps optimize your workflow and productivity.
What’s the Difference?
First of all, let’s define the two.
A soft keyboard refers to a tablet or mobile device.

A hard keyboard refers to a desktop, laptop, or tablet paired with bluetooth to a physical keyboard.

Soft Keyboard Activities
- Basic checkouts
- Creating basic appointments
- Generating bills from appointments
- Viewing reports
- Viewing reputation alerts
Hard Keyboard Activities
- Settings updates
- Editing your menu
- Editing staff and permissions
- Creating detailed invoices
- Creating recurring billing programs
- Adjusting balances and statements owed
- Activating gift cards
- Running high credit card transaction volume
- Accepting cash payments and providing change
- Exporting and manipulating data
- Setting up Spring Board widgets
- Creating and modifying customer data
Want to learn more? Check out our YouTube Channel for helpful content and read more of our how-to guides!
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